FAQ

In case you still have questions, here we answer the most frequent ones:

1. How can I receive more information?

Very easy! Just send us an email to info@focuslogistica.com and we will contact you in less than 24 hours. We will clarify all your doubts and send you the rates for our services.

2. How long is the onboarding period?

At Focus Logistics we are aware of the importance and value of time. That's why we offer almost immediate integration. We connect to your store in less than 48 hours. We will only need to receive your merchandise so that you can start selling as soon as possible.

3. Is there any type of permanence when hiring FOCUS services?

No, there are no mandatory stays. We are sure to offer a top quality service that will fully satisfy your needs. In any case, whatever the reasons, you can unsubscribe at any time.

4. Is the COD important to sell in Spain?

The answer is emphatically YES! Differentiate yourself from the competition and increase your sales volume by up to 40% thanks to the trust offered by the cash on delivery (COD) payment service. 

5. Is my merchandise safe?

Your products will be properly stored and labeled in an area solely for your e-commerce to avoid errors. All incoming products are reviewed by our staff upon delivery to check stock and possible incidents. We also have insurance that covers 100% of the value of your merchandise. You can be calm!

Do you have any other questions?